Sydney Health

  • 4.70RATINGS
  • 1M+DOWNLOADS
  • EveryoneAGE
Sydney Health screenshot
Sydney Health screenshot
Sydney Health screenshot
Sydney Health screenshot
Sydney Health screenshot
Sydney Health screenshot
Sydney Health screenshot
Sydney Health screenshot
Use the SydneySM Health app to find care, share your digital ID card, and check your claims. You can understand your benefits, improve your health, and save money. Easily manage your benefits at your fingertips whenever you need them with your personalized health and wellness information all in one place.

• Digital ID card – Your digital ID works like a paper ID, enabling you to always have access to your current ID and easily share it with your care team in person or by email.
• Chat – Use our 24/7 chat to find what you are looking for, or find more in-depth answers by chatting with a Member Services representative.
• Plan details – Understand your share of the costs, including your deductible and copay. Find out what’s covered and check your claims.
• Find care – Search for care when and where you need it. Locate doctors, labs, hospitals, and other healthcare professionals in your plan’s network. See your estimated costs before you receive care.
• View claims – Easily track your claims including the status and your costs.
• Virtual care – Routine care, prescription refills, and urgent care right from your app, whenever it works for you.
• Refill your prescriptions – You can set up automatic refills and reminders for your medications.

Download Sydney Health to your device today.

In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare professional in your plan’s network. If you receive care from a doctor or healthcare professional not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan. Sydney Health is not a medical device and is not intended to diagnose, treat, or cure any medical condition. Sydney Health is Sydney Health is offered through an arrangement with Carelon Digital Platforms, Inc., a separate company offering mobile application services on behalf of your health plan. Other virtual care services are offered through an arrangement with LiveHealth Online. Sydney Health is a service mark of Carelon Digital Platforms, Inc., © 2025. Sydney Health options are based on each member’s plan, so some features may not be available to all members.

Frequently asked questions

If you're an Android user and don't download the app from the official Google Play Store, you may find the installation process more complicated than usual.

But we are delighted to inform you that you don't need to worry. To ensure you could install this app smoothly, we have written and uploaded a detailed tutorial. It would guide you on installing an app after downloading it from our website step by step, with the help of pictures.

You may find this helpful article on the downloading site, or visit How to install APK/XAPK files on Android.

If you need further help, please do not hesitate to contact us via email [email protected].

We fully understand your concern about safety. We agree that one person wouldn't be too careful in the cyber world. Meanwhile, we are happy to tell you that one of our priorities is to provide our users with safe app files that they can use without any worries.

We guarantee that all the app files we provided originate from official and reliable sources. We promise that they do not contain any malware that will harm your hardware or the safety of your privacy.

We are glad to let you know that the vast majority of apps on our website are available for free download. Only a small selection of apps require payment, and their prices are set solely by the respective developers—we simply provide an official and secure download platform.

Rest assured, whether an app is free or paid, every download link on our site is verified and completely safe. You can download with confidence, and no account registration is needed—just click the download button and you're all set!

Recently we received a lot of emails from our users, which said they couldn't log in for different reasons, such as "forgot the user name or password" or "had a new phone." We are willing to help you out. Please read the notes below to see what we can do.

To answer this question, please first let us know which account you're referring to.

If you're referring to your account of some app, like your Facebook account or your Youtube account. Unfortunately, we would not be able to help in this case. We would suggest you turn to the customer service of this application.

If you're referring to your Appurse account, we should apologize for your confusion since there is no Appurse account. We never require registration for our service, and you will not find any procedure related to creating an account or registering on our website.

This question is essentially quite similar to the prior one. It's a pity that we are unable to help you to cancel the subscription to a third-party application directly, while we would suggest you to contact its customer service for further information.

Sorry that we are unable to help you to get a refund from a third-party application directly. If you wish to get a refund from a third-party app, we would suggest you to contact its customer service. We would be happy to provide you the way to contact them.

If you want a refund from us, we should apologize for your confusion. Our service is 100% free, and any payment information is not required.

If you run into any site that asks you to provide your payment information, be careful. Remember never reveal your payment information to any unauthorized third parties, no matter how attempting their offer may seem.

Sorry that we cannot answer this question directly, for this only aims to answer some general questions. You may find how to use a certain app by checking our review page.